Privacy Policy

Last updated: August 20, 2025

Introduction

Qore is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, hold, disclose, and protect your personal information, including sensitive information such as vaccination records, when you use our platform for asset management and work distribution. If you have questions, contact our Privacy Officer at info@qore.au or via our Contact page.

Kinds of Personal Information We Collect and Hold

We collect personal information such as your name, email address, postal address, phone number, and IP address. We may also collect sensitive information, including health-related data like vaccination records (e.g., for Hep A, Hep B, Tetanus), where necessary for workplace health and safety compliance in asset management or work distribution.

How We Collect and Hold Personal Information

Personal information is collected directly from you during registration, login, or use of our services, or from third parties where permitted (e.g., employers for work-related data). We hold information securely on Australian-based servers using measures like encryption (AES-256), access controls, two-factor authentication, and regular security audits to protect against unauthorized access, loss, or misuse.

Purposes for Which We Collect, Hold, Use, and Disclose Personal Information

We collect and use your information to provide services such as user authentication, asset management, work distribution, and compliance reporting. Sensitive information like vaccination records is used only for legitimate purposes, such as ensuring safety in work assignments. We may disclose information to related entities, service providers (e.g., cloud hosting in Australia), or as required by law. We do not disclose personal information to overseas recipients.

Access to and Correction of Your Personal Information

You have the right to request access to or correction of your personal information under APPs 12 and 13. To do so, contact our Privacy Officer at info@qore.au. We will respond within a reasonable period (usually 30 days) and provide access free of charge unless exceptions apply.

How to Make a Complaint

If you believe we have breached the APPs, you can complain by contacting our Privacy Officer at info@qore.au or via our Contact page. Provide details of the complaint in writing. We will acknowledge receipt within 7 days, investigate, and respond within 30 days. If unsatisfied, you can escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted here, and we encourage you to review it periodically. Continued use of our services constitutes acceptance of the updated policy.